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Maintenance & support
After delivering a solution, after-sales support is most important for the companies as the product itself. After salling a product, support is very important for ONESoft. ONESoft can provide support contract for all products.
Main support tasks:
There are different kinds of maintenance and support contracts so that that each customer can choose the one that best meets the specific requirements of their company.
Technical product support by e-mail;
On-site training;
Telephone hot-line services;
Receiving Service Pack updates;
Receiving of new software versions;
Directly "Remote desktop" support for fastest problems solved;
For more details about software maintenance please send an e-mail to office@onesoft.ro.